Shipping Policy

Effective Date: January 8, 2025

At StylusUpCiteino, we offer fast, reliable, and secure shipping options to ensure your luxury vehicles reach you safely and promptly. This Shipping Policy explains the details of our shipping processes, including fees, delivery times, and terms related to vehicle shipments.

1. Shipping Methods

We offer various shipping methods to accommodate your needs:

  • Standard Shipping: This is our default option, and delivery times may vary depending on the destination and vehicle availability. Most deliveries will be made within 5-10 business days.

  • Expedited Shipping: For faster delivery, we offer expedited shipping. This option may reduce delivery time to 3-5 business days, but is subject to availability and additional fees.

  • International Shipping: We offer shipping to select international destinations. International shipping fees and times will vary depending on the destination country and the type of vehicle being shipped. Contact us for more details on international shipping options.

2. Shipping Fees

Shipping fees are calculated based on the delivery address, size, and weight of the vehicle. These fees are displayed at checkout and are included in your total order cost.

  • Domestic Shipping Fees: For deliveries within the United States, we offer competitive shipping rates based on your location and vehicle size. The shipping fee will be included in the final price before payment.

  • International Shipping Fees: International deliveries may incur additional charges, such as customs duties, import taxes, and shipping fees. These fees are the responsibility of the buyer and will be calculated at checkout.

3. Delivery Time

The delivery time depends on your location and the shipping method chosen:

  • Domestic Shipping: Most domestic orders will be delivered within 5-10 business days, depending on the vehicle and shipping option selected.

  • International Shipping: International deliveries may take longer, typically between 10-20 business days, due to customs processing and distance.

  • Delays: Occasionally, delays may occur due to weather conditions, customs clearance, or other unforeseen circumstances. We will notify you promptly in case of any delays and provide updated delivery information.

4. Vehicle Inspection Upon Delivery

We highly recommend inspecting the vehicle upon delivery to ensure it is in good condition. If you notice any damages or discrepancies, please contact us immediately.

  • Inspection Process: Upon delivery, check the vehicle for any visible damage. If you find any issues, document the damage and notify us within 24 hours. We will assist you in resolving any issues as quickly as possible.

  • Refused Deliveries: If you refuse delivery of the vehicle for any reason, please contact us to discuss possible resolutions. Please note that shipping fees may apply if the vehicle is returned to us.

5. International Shipping and Customs

For international orders, you are responsible for any customs duties, taxes, and import regulations that may apply in your country.

  • Customs Clearance: We work with trusted international shipping partners who handle customs clearance. However, any delays or issues with customs processing are beyond our control.

  • International Returns: If you wish to return an international order, please contact us for assistance. Shipping costs for international returns are the responsibility of the buyer.

6. Changes to the Shipping Policy

StylusUpCiteino reserves the right to update or modify this Shipping Policy at any time. Any changes will be reflected on this page with the updated date. We encourage you to review this policy regularly for updates.